Privacy Policy
Last Updated Date:2025-03-23 Effective Date:2025-03-24
For individuals within the European Economic Area, United Kingdom, and Switzerland, you can read this version of the Privacy Policy. If you are residents in the United States, you can refer to this version of the Privacy Policy.
Cornerstone Robotics Limited and affiliated companies (hereafter referred to as “Cornerstone Robotics”, “we”, “our” or “us”) is committed to protecting and respecting the privacy of your personal data. This Privacy Policy (the “Policy”) explains how we will collect, store, use, and share (“process”) your personal data when you visit ourwebsite (the “Website”).
We process your personal data only as described in the Policy. If you have any questions regarding the Policy, please reach out to us according to the information listed below.
Please note, the Website may involve integrations with websites and services managed by third parties. By interacting with these third parties, you are providing information directly to the third party and not us and subject to the third party’s privacy policy. Please read their privacy policies or other documentation. Our linking to another site or service doesn’t mean we endorse that third party.
1. Collection and Use of Personal Data
We will only use your personal data when the applicable laws allow us to. Our legal basis for collecting and using the personal data described in the Policy depends on the personal data we collect and the specific context in which we collect the information:
• We need to perform a contract with you;
• You have given us consent to do so;
• In specific jurisdictions, processing your personal data is in our legitimate interests, including:
providing and maintaining our Services;
detecting, preventing and enforcing violations of our Terms of Use including misuse of Services, fraud, abuse, and other trust and safety protocols; and
protecting our legal rights and the rights of others.
If legitimate interest is not an available legal base in a particular jurisdiction, we will engage in the processing activities described above on a legal basis that is available in that particular jurisdiction;
• We need to comply with our legal obligations under the applicable laws.
No. | What we collect | How we use it and legal basis |
(1) | Information that we collect through your use of the Website including: • Date and time of requests. | We use this information, including to: • Identify the issues and abnormal status, ensure the stability and security of the Website, and meet compliance obligations
The legal basis for the processing is contract, legitimate interests and legal obligations. |
(2) | Information when you communicate with us, whether in person, through the Website, via email or over the phone, including: • City; • Nationality; • Your message sent to us, such as the service you selected and your problem; | We use this information, including to:
The legal basis for the processing is contract, consent and legitimate interests. |
The Website does not collect sensitive personal data categories which require special protection, such as race, ethnicity, religious beliefs or personal health data.
2. Cookies and Other Similar Technologies
We use cookies and other similar technologies to operate the Website and deliver essential functions.
For more information about which cookies we use and how you can manage your cookie settings and disable certain types of tracking, please see our Cookie Policy .
3. How We Disclose Information We Collect
We will only share your personal data for lawful, legitimate, necessary, specific, and explicit purposes, and we will only share the personal data required to provide the Services. We require our partners, through agreements, to retain your personal data only for the necessary period and to implement adequate security measures to protect data security. Some or all of your personal data may be disclosed, for the purposes listed below and on a strict need to know basis.
• Affiliates and corporate partners
For proper business administration and service maintenance, we share the specified personal information above within our network of affiliated entities, adhering strictly to applicable legal frameworks.
We may share your personal information if our company goes through business changes like mergers, acquisitions, or financial reorganizations. If this happens, we’ll do our best to let you know before your data comes under new privacy and security rules.
• Law enforcement agencies, public authorities or other judicial bodies and organizations
We may share personal information when legally required or when we genuinely believe it’s necessary to:
Meet legal requirements or respond to official requests;
Enforce our rules and policies, including investigating potential breaches;
Identify and resolve security risks, fraud, or technical problems;
Protect the rights and safety of our company, users, others, or the public, as allowed by law (such as sharing data with other organizations to prevent fraud).
4. Security and Retention of Your Personal Data
We are dedicated to implementing appropriate safeguards to ensure the confidentiality of your personal information. Through comprehensive technical and organizational security measures, we protect your data against accidental or intentional destruction, loss, modification, unauthorized disclosure, or access. These measures include, but are not limited to, strict access controls at our data centers.
We adhere to retention policies for the personal data we collect to ensure that it is not retained longer than necessary for the intended purpose. Your personal data will be securely deleted or anonymized once it is no longer required for the purposes specified in the Policy. The retention period typically corresponds with the duration of your engagement with our services. Nevertheless, we may preserve certain personal data when necessary to comply with legal and regulatory obligations, respond to official inquiries from competent authorities, protect our legal rights and interests, or serve other legitimate business purposes.
In determining appropriate retention periods, we carefully evaluate multiple factors including the specific nature of the personal data and related processing activities, the timeframe and extent of your service usage, as well as our legitimate business interests and legal responsibilities. This assessment ensures we maintain your information only for as long as reasonably required.
5. International Transfers of Personal Data
As a global enterprise, our servers are deployed across multiple countries and regions to support reliable and efficient service delivery. For users outside of China, your data is primarily stored on servers based in Singapore. Consequently, your personal data may be accessed by our affiliates and corporate partners in various locations, to fulfill the purposes set forth in the Policy.
In the event of an international transfer of personal data, when required by applicable laws, we will provide an adequate level of protection for your personal data using various means, including implementing Standard Contractual Clauses or data transfer agreements that comply with applicable laws between our affiliates and third parties or any other lawful approach that permits the lawful transfer of personal data from those countries. You can obtain more details of the protection given to your personal data when it is transferred outside of your country by contacting us.
6. Your Rights Regarding Your Personal Data
We respect your rights regarding personal information. Subject to applicable law and depending on where you reside, you may have different rights regarding your personal data. Some general rights are as described below.
• Right to access. Request details about what personal data we process about you and obtain a copy.
• Right to rectification. Ask us to update inaccurate information or complete partial data where appropriate.
• Right to erasure. Request removal of your data, though we may retain it when required by law.
• Right to restriction of processing. In certain cases, you may ask us to restrict how we use your information, though legal exceptions may apply.
• Right to data portability. Obtain your data in a usable digital format or request direct transfer to another provider when technically possible (applies to automated processing based on consent or contracts).
• Right to object. Challenge our use of your data when processed for legitimate business interests, subject to legal exceptions.
• Right to withdraw consent. Revoke previously given permissions at any time, without affecting prior lawful processing.
Depending on your jurisdiction, you may be entitled to additional rights in relation to your personal data. If you would like to know more details, you can read the specific version of the Privacy Policy. Should you wish to inquire about or exercise these rights, such as you have any request relating to the access of your personal data, please contact us. We will respond to your request within the time limit required by applicable legislation upon identification verification (if necessary).
7. Protection of Minor's Information
We highly value the protection of minor’s information. If you are a minor, you should read the Policy under the guardianship and guidance of your guardian and submit your personal information with the guardian's express consent and guidance.
If we discover that we have collected the personal information of a minor without the prior consent of the verifiable parent or legal guardian, we will make efforts to delete the relevant data as soon as possible.
8. Update to The Policy
You are encouraged to review the Policy every time you use the Website. In order to provide you with better service, we will update the provisions of the Policy based on relevant laws and regulations, which constitute an integral part hereof. If these updates result in substantial reduction or significant changes of your rights hereunder, we will notify you by prominent notifications, push messages or other means before they take effect; your continued visit of the Website indicates that you have thoroughly read, understood and agreed to be bound by the revised the Policy. To safeguard your legitimate rights and interests, we encourage you to regularly check the Policy on the settings page of our platform.
9. Contact Us
Cornerstone Robotics Limited is a company dedicated to delivering accessible surgical systems that allow patients around the world to benefit from the highest standards of care. For more information about your data subject rights, or how we process your personal data, please contact us by the information below:
Address: Unit 1109-1113, 11/F, Building 19W, Science Park West Avenue, Hong Kong Science Park, NT, HK
Tel: +852 3619 1979
Fax: +852 3705 2450
Email: compliance@csrbtx.com
SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC
Singapore
If you are located in Singapore and would like to receive written information regarding our policies and practices concerning service providers outside of Singapore, you can contact us. Contact person is Cornerstone Robotics Legal and Compliance Team (compliance@csrbtx.com). Our team will assist with any questions related to the collection, use, disclosure, or storage of personal data by these service providers.
When we engage service providers who may have access to your personal data, we require them to uphold privacy and security standards that are equivalent to our own. We ensure this through contracts and other safeguards that protect the confidentiality and integrity of your information and restrict its use strictly to the purposes outlined in this Policy.